Frequently Asked Questions
When will I receive my completed paper?
All orders are delivered within the deadline set by the customer. It is up to the writer how to manage the time limit, nevertheless, all orders will never be delivered later than the deadline in the order instructions.
Is there any way to send my files to the writer?
We provide our customers with an opportunity to send all necessary materials to the writer: they can be attached to your personal page when you are placing the order or after you do it. There is a special uploading option for this matter.
Who will write my essay?
Once the customer places the order we check the requirements and select the best specialist from the required sphere. All writers assigned have Master’s degrees or PhD and are professionals in their fields.
Can I communicate with my writer?
We have developed a messaging option at our website: you can easily send a message to the writer from your personal page and get a prompt response.
How will I get my completed paper?
All orders are uploaded to the file’s section on the personal account of the client. When the completed essay is attached, you will get an email notification and will be able to log in and retrieve your file.
Will I receive a non-plagiarized paper?
All papers that the writers complete are run through the special plagiarism checker that helps us to detect plagiarism. Also, every customer can order a Turnitin report with us.
Can I get my paper fixed after it is delivered to me?
Our service’s users have an exclusive option of free and unlimited revisions within 10-day period after the order is completed.
Can I get my money for the order back?
We assure every customer’s payment safety as we have the money back policy for various situation that might occur. The website users are requested to familiarize themselves with the money back regulations before placing the order.
Will anyone know that I am using your services?
We assure total confidentiality regarding the customer’s personal information. All details are coded and only the authorized personnel can access them. The customer’s personal data as well as the completed orders are never revealed to third parties.
Is it possible to get a discount?
Our company has a discount policy that works for all customers. Just join the live chat on the website and ask the support representative to give you a discount code. Also, there are some promo codes which you can receive in the emails from us before holidays.